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As a result, we could not proceed with the investigation and had owo reject the complaint. The Complaints Team had explained the industry kanon regarding maximum bet rules and had asked the player jest to provide additional information for further investigation. However, the player did not respond within the given timeframe, which resulted in the complaint being rejected due to a lack of necessary information.
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- TechOptions Group N. V. operates Hellspin, a gaming site that has been in business since 2022.
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The Complaints Team reviewed the evidence and determined that the casino’s actions were justified due owo a breach of terms regarding multiple accounts. Consequently, the complaint was rejected as unjustified, and the player was informed of the decision. Coupled with all the free spins and jackpot opportunities, you’re in for lots of fun and entertainment. Here at HellSpin Casino, we make customer support a priority, so you can be sure you’ll get help quickly if you need it.
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- Before starting the czat, simply enter your name and email and choose your preferred language for communication.
- We advised the player owo be patient and wait at least czternaście days after requesting the withdrawal before submitting a complaint.
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